Consent to the use of WhatsApp

If the applicant wishes to send his or her application via WhatsApp and conduct the application process via WhatsApp, the applicant consents to the participation in messenger communication and the use of the WhatsApp service in accordance with Art. 6 para.1 lit. a DSGVO. We point out that the provider cannot influence the handling of user data and its processing by the WhatsApp service.

The details of data processing by WhatsApp can be found in the WhatsApp privacy policy under the following link: WhatsApp Privacy Policy

We would also like to point out that data processing by WhatsApp is associated with security risks. The USA is currently assessed as a country with an insufficient level of data protection according to EU standards. In particular, there is a risk that your data may be processed by U.S. authorities for control and monitoring purposes without you being informed about this data processing and without you having the possibility of a legal remedy against this data processing by the U.S. authorities.

Applicants may revoke the consent expressly given above at any time with effect for the future by notifying us via WhatsApp or by sending a message to our other contact details, which can be found in our imprint. The lawfulness of the processing carried out on the basis of the consent until the revocation is not affected by the revocation.

Even if rexx systems does not transmit any data to WhatsApp through the WhatsApp Business API, the applicant sends his data to WhatsApp, which is a US service provider. Due to the current ECJ case law (so-called Schrems II ruling), a data protection-compliant transmission is therefore currently not possible. According to WhatsApp, the communication via WhatsApp itself is end-to-end encrypted. This means that only the parties involved in the communication can read the messages. WhatsApp only receives the information that
a communication is taking place (so-called metadata). However, since applicants use their own private WhatsApp profile, the metadata that is generated is transmitted to WhatsApp and stored on U.S. servers. It is not clear whether and, if so, to what extent WhatsApp uses the data for its own purposes or passes it on to third parties. Your communication via the WhatsApp Business API is also encrypted end-to-end. In addition, a corresponding order processing agreement has been concluded with the WhatsApp Business API provider, which contractually ensures data security through appropriate technical and organizational measures. The metadata accruing on the part of the company is stored exclusively on the servers of the hosting partner of rexx systems (in SaaS operation) in Germany and is not transferred to WhatsApp.